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Your right to privacy is respected. Any information you supply is strictly confidential. Your information is not exchanged, shared, sold or rented with anyone. Your information is usedfor the sole purpose of completing your purchase. You will not be sent unsolicited e-mailads or site update information, unless you have subscribed to the GenesysDTP.commailing list (submission form link on bottom of all pages). You can visit and shop with GenesysDTP.com without reservation! Earning your confidence and trust is essentialto the continued success of GenesysDTP.com.
GUARANTEEAll recordable media that we sell is guaranteed. If you have a problem (compatibility issueor defect) with your purchase of recordable media discs, you may return them to us(call or e-mail for RA number) for a credit/refund (less shipping charges) of the amountof re-sellable discs returned. Discs that are not in re-sellable condition (used, scratched,fingerprints, etc.) will not be credited, and may not be returned. These returns mustbe received back by us within 30 days of receiving your order.If you need to make an exchange/refund of an unwanted/incorrectly ordered itemor non-media item, you may return any item (excluding software) to us (call or e-mailfor RA number) for a credit/refund (less shipping charges) of the amount of re-sellable itemsreturned. Items that are not in re-sellable condition (used, scratched, etc.) will not be credited,and may not be returned. These returns must be received back by us within 14 days ofreceiving your order. These returns are subject to a 20% restocking fee. Exchanges/refundsare not allowed after 14 days.Hardware items (recorders, printers, publishers) are covered by their factory direct warranty.We will provide basic support questions for these items. Further support will be directedto the manufacturer. WE CANNOT ACCEPT RETURNS OF THESE ITEMS, FOR ANY REASON.Items designated as clearance items have been reduced in price for immediate sale,and may not be returned. GenesysDTP.com is not responsible for any loss of revenue, profit or other financial damagesof any kind whatsoever, whether direct or indirect, suffered by the customer for any reason,due to the failure of any of the products that we sell.UPS is recommended for shipping jewel cases and dvd boxes. Shipping jewel casesand dvd boxes via USPS is not recommended, and will be sent at your own risk of damage(no claims for breakage for these items shipped via USPS).